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Patient Transport Services

Ensuring the safe transport of all patients.

Patient Transport Services

Our Patient Transport Services team primarily assist with aeromedical transfers from the airport to hospital, and can provide non-emergency transport between home and the hospitals and other medical facilities, such as nursing homes.

We have specialty vehicles with dual stretcher capacity and additional seating in Darwin and Alice Springs, able to transport bariatric patients, medical teams, and family or guardian escorts as required. 

Our Patient Transport Services staff are health practitioners trained as Advanced First Responders, certified in non-emergency patient transport, ensuring patients' conditions are monitored and the appropriate medical treatment is provided. 

Patient Transport Services also ensure our emergency ambulance crews are available to respond to emergency cases.

Patient Transport Request Form

Note: The ambulance service does not provide wheelchairs, if the patient requires transport in a wheelchair, one must be provided at the point of patient pickup, this will not be returned to the point of pickup / hospital.

Bookings must be confirmed via email, NO less than 24 hours PRIOR to date of transport 

I request Clinic / Non-Emergency Ambulance transport for the above patient who is unable to use normal private or public transport due to their medical condition, and requires supervision by Ambulance Personnel during transport, between the above named hospital / ward or residence and the destination, hospital or nursing home as specified above.

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Note:

  • Bookings for discharge transport may only be made by the treating doctor, hospital, or clinic and should be made not less than the day prior to discharge.
  • Discharge bookings are subject to the availability of ambulance staff at the requested time of pickup. The type of transport vehicle used will be at the discretion of St John Ambulance Australia (NT) Inc and will depend upon availability at the time of patient pickup.
  • If the patient is not ready at the scheduled pickup time, the ambulance may be reassigned and the transport will need to be re-booked.
  • In extraordinary circumstances, booking may be accepted in the morning prior to transport.
  • If the patient is unable to produce a valid pension, concession, or subscription card at the time of transport, an account will be sent to the patient for each transport/journey.